BERWICK, Maine – November 9, 2023 – APX Net, a communications service provider specializing in complex, multilocation high-speed data networks, announced today the launch of the INSITE Network Monitoring and Management (NMM) platform, which extends network visibility to APX Net’s multisite enterprise customers across their locations and network environments.
INSITE leverages proven platforms, including ServiceNow®, LogicMonitor® and Sisense, to deliver monitoring, incident management, business intelligence and actionable insight for all customers’ locations from a single secure client portal.
INSITE extracts and analyzes metrics from hundreds of systems and device types, which are monitored 24/7 by expert analysts at APX Net’s U.S.-based Network Operations Center (NOC).
“We took the experience we’ve accumulated over 20 years building and managing multilocation data networks to launch INSITE to deliver end-to-end visibility to enterprises across all of their locations and network environments – physical, virtual, cloud or hybrid,” said Jeff Wood, President at APX Net. “With INSITE by APX Net, businesses can finally have a comprehensive view of their network activities.”
With INSITE, APX Net customers receive network monitoring and management, including:
- Reactive monitoring, including ticket opening and tracking, incident remediation, and vendor and carrier coordination
- Proactive monitoring, including outage and service degradation detection and validation, automatic NOC ticket opening and incident notification
- Circuit and edge device monitoring, including support for Tier levels 1-3; Information Technology Infrastructure Library (ITIL) framework; API-enabled service management; and Moves, Adds, Changes or Deletions (MACDs)
INSITE by APX Net network monitoring and management services are available immediately as an add-on service to APX Net’s multisite enterprise customers.
About APX Net
APX Net is a carrier-agnostic communications service provider specializing in complex, multilocation high-speed data networks. APX Net designs, installs and manages multicarrier fiber-optic networks for customers with bandwidth-intensive needs, such as video and cloud applications. The company also offers a single point of contact for customer service and consolidated billing for data network services, including dedicated internet access, private line, wide area network (WAN), SD-WAN and SD-Internet. APX Net’s services are available in the top 20 U.S. metro markets and most Tier 2 and 3 rural markets nationwide through a network of authorized sales representatives. www.apxnet.com
Director of Marketing and Sales Operations