Network Engineer

Jun 10, 2025

Role Summary

We are currently seeking a self-motivated and dedicated candidate to join our expanding Engineering team. This remote role will require a broad array of technical knowledge and advanced troubleshooting skills to support a wide range of equipment.

The primary responsibilities include supporting our NOC team and customers on escalated connectivity issues, provisioning routers, and leading the implementation of network monitoring and other strategic technologies.

The qualified individual will possess superior complex problem-solving and customer-facing skills, as well as the ability to multitask and remain calm in stressful situations. The capacity to work independently as well as part of a team is critical.

Essential Functions:

Configure Adtran routers
Setup IP routing
Provision circuit monitoring services – ICMP, SNMP
Serve as a technical escalation point for NOC team when standard troubleshooting does not resolve an issue
Collaborate with peers, customers, and carriers to resolve issues
Part of on-call rotation schedule
Accurately track and document all technical issues in portal
Create documentation for tracking customer circuit design and level of monitoring services
Stay current with technology changes, updates, and practices
Design and perform integration of new technologies

Experience Required:

Degree in IT relevant field and/or equivalent certifications
6+ years’ experience troubleshooting escalated connectivity issues.
Network monitoring tools
Layer 2 and 3 network concepts
Adtran provisioning
Familiarity with American Registry of Internet Numbers (ARIN)
WAN networking concepts
Basic firewall concepts/configurations
SD Technology
Routing protocols
BGP Technology
Advanced Excel
Exceptional verbal and written communication skills necessary to effectively collaborate with peers and to present and explain highly technical information to stakeholders with limited technical knowledge